Customer Service

If you need to reach us, please email customercare@environmentgardener.co.uk for after sales support or inquiries@environmentgardener.co.uk for information on products and/or our service. Alternatively, you can call on 0870-446-0234 (International +44 <phone without first zero>) or fax us on 01508 498 092 or write to us at Environmental Gardener, Field Lane, Hempnall, Norwich, NR15 2PB. Calls are charged at local rate.

We endeavour to respond to all complaints within 2 working days (please email customercare@environmentalgardener.co.uk). Any issue raised will be dealt with swiftly and fairly and will be treated confidentially. You will be informed of the likely time scale involved in resolving any dispute and kept informed by email of any progress.

We also welcome any comments or criticisms that will assist us in enhancing and improving the service we offer (please email suggestions@environmentalgardener.co.uk).